Built for HVAC, Plumbing & Electrical Contractors
Every Missed Call Becomes a Booked Job.
Your team can’t answer the phone from a rooftop, a crawlspace, or at 9pm on a Saturday. We can. Our AI catches every missed call within 60 seconds, qualifies the job over text, and books it straight into your dispatch board — 24/7, no new software to learn.
Works with
(403) 555‑0142
SMS · Active now
Real conversation flow · this is what your customers experience
The invisible leak in your business
You’re already paying for these leads. Then you’re missing them.
Google Ads. Local Service Ads. Your trucks. Your Yelp reviews. You’ve paid for every phone call that rings in. But when nobody picks up, that money walks to your competitor.
38% of calls go unanswered
After-hours. During jobs. Weekends. Lunch. Your techs can't pick up from a rooftop — and your office staff can't be everywhere at once.
Every missed call is worth $250–$800
That's the expected value of a single inbound call in HVAC and plumbing once you factor in conversion rates and average ticket size. Miss 100 a month, and you're hemorrhaging six figures a year.
They call your competitor in 90 seconds
The average homeowner calls 2–3 contractors before booking. Whoever answers first almost always wins the job. If you're second, you're last.
The math most owners never run
A 5-truck plumbing company taking 400 calls a month, missing 30%, at a $400 average job value =
$48,000/mo
in lost pipeline. Every single month. That’s $576,000 a year walking across the street.
How it works
We turn missed calls into booked jobs — automatically.
The moment a call goes unanswered, our system takes over. Your customer gets a text back before they’ve even put the phone down. A real conversation starts. The job gets qualified. A time slot gets booked. The ticket lands in your dispatch board. You show up and do the work.
- 01
Call Missed
A customer calls. Your team is on a job, off the clock, or already on another line. Normally, this call is lost forever.
- 02
AI Texts Back in 60 Seconds
“Hey, this is [Company]. Sorry we missed you — what's going on? I can get a tech out today.” Personalized with your business name, voice, and services.
40–60% response rate - 03
AI Qualifies & Books
The AI asks the right questions, diagnoses urgency, confirms the address, offers available time slots pulled live from your calendar, and books the appointment directly into your CRM.
- 04
You Get the Ticket
The job appears in ServiceTitan, Housecall Pro, or Jobber — just like any other booking. Your dispatcher sees it. Your tech rolls. You collect the revenue.
Early access
Pilot program now open for 3 Alberta contractors.
We’re onboarding three home service businesses in Alberta at a founder’s rate — in exchange for case study rights and an honest testimonial. You get the full system at a reduced monthly fee for the first six months, locked in. We get to prove the model with real numbers and real businesses.
Limited spots — 3 businesses total
Who should apply
- HVAC, plumbing, or electrical
- 2–15 trucks
- Using ServiceTitan, Housecall Pro, or Jobber
- Serious about tracking ROI
For the trades
Built for trades that live and die by inbound calls.
If your business answers phones for a living, and there’s any chance you’re not catching every one — this works for you.
HVAC
AC, furnace, heat pump
Plumbing
Residential & commercial
Electrical
Service & installation
Roofing
Repair & replacement
Garage Doors
Install & repair
Appliance Repair
In-home service
Pest Control
Residential & commercial
Landscaping
Maintenance & install
Restoration
Water, fire, mold
Locksmiths
Emergency & scheduled
Septic
Service & pumping
Pool Service
Maintenance & repair
Don’t see your trade? If you take calls and book appointments, we can build for you.
Why SmartSMB
Not another marketing agency. Not another piece of software you have to learn.
Done-For-You
We build it, we run it, we optimize it. You don't touch a dashboard unless you want to. Zero learning curve, zero staff training.
Works With Your CRM
ServiceTitan, Housecall Pro, Jobber, FieldEdge. We plug into what you already use. No migrations, no data chaos, no “new platform” nightmare.
Weekly ROI Report
Every Monday, you get a clean one-pager: calls recovered, jobs booked, revenue generated. No dashboards to check. The receipts come to you.
Local & Accountable
We're based in Alberta. We answer our phones. If something breaks, we fix it the same day — not in a support queue in another country.
Investment
Built to pay for itself — every month.
Every contractor we talk to has different call volumes, different average tickets, and different missed-call patterns. That’s why we don’t list a single price — we quote you based on your numbers, after we’ve pulled them together with you in a free audit.
- One-time setup fee covering full CRM integration, custom AI training, and message calibration
- Flat monthly management fee — no per-call charges, no surprises
- Performance-based plan available for owners who prefer shared-risk pricing
- Month-to-month after setup — no long-term contracts, no lock-in
Most clients recover their full monthly investment in the first week. Nearly all recover it by day 14.
Common questions
Answers before you ask.
No. This only fires when a call goes unanswered. If your receptionist picks up, nothing happens. Think of it as a safety net, not a replacement. Your existing phone process stays exactly the same.
Five business days from signed agreement to live system. Day 1–2 is integration with your CRM and phone system. Day 3 is AI training on your services, voice, and pricing. Day 4 is testing. Day 5 you're live.
Yes, if you're on ServiceTitan, Housecall Pro, Jobber, or FieldEdge — those are native integrations. If you're on something else, we'll build a custom integration during setup at no extra cost.
Every single conversation is logged and reviewable. You get alerts on conversations that look off. You can override, edit the AI's responses, or jump in manually anytime. In practice, we rarely see issues — the AI is trained specifically on your business and sticks to its lane.
Most don't. The conversations feel natural and are designed to do one thing: book a job. We're not trying to pass a Turing test — we're trying to convert a missed call into revenue. Customers care that someone responded fast, not who.
You're month-to-month. No lock-in, no long contracts. If we're not producing results, you walk. We're confident enough in the model that we'd rather earn your business every month than trap you in it.
You do. Always. Every text thread, every booking, every customer record is yours — exportable anytime, in full.
Most of them are built for websites, not missed calls — which is the single highest-intent lead source in the trades. And most “AI answering services” still route to a human who charges per-minute. Ours is built for one specific job: turning unanswered calls into booked work, with your CRM as the end destination. Happy to audit your current setup as part of the free consultation.
Stop paying for leads you can’t answer.
Book a free 30-minute audit. We’ll pull public data on your business, estimate what you’re losing to missed calls every month, and show you exactly what our system would recover — with real numbers, not guesses.
- Your estimated monthly missed-call losses (in dollars)
- A live walkthrough of the system running on a demo account
- A custom recovery projection based on your call volume and average ticket
- No pitch, no pressure — if it's not a fit, we'll tell you
30 minutes. We’ll show you what you’re losing.
No cost · No commitment · Custom recovery projection
Book My Free AuditOr email jhuziy@smartsmb.ai