Privacy Policy

SmartSMB collects only the information needed to operate our missed call recovery service for your business: your contact details, your customers’ phone numbers and conversation transcripts, and the operational metrics required to report your ROI. We do not sell or share this data with third parties.

All conversation data is owned by you. You can request a full export, correction, or deletion at any time by emailing jhuziy@smartsmb.ai.

We use industry-standard encryption in transit and at rest. Service providers (Twilio for SMS, OpenAI for AI inference, Postgres-managed databases) operate under data processing agreements that mirror these commitments.

This page will be updated with the full policy ahead of general availability. If you have a specific question before then, email us and we’ll answer directly.