Terms of Service

SmartSMB provides AI-powered missed call recovery and lead engagement services for home service businesses. By engaging us, you agree to the terms summarized here and detailed in your signed engagement letter.

Engagements are month-to-month after the initial 5-day setup period. Either party can cancel with 30 days’ written notice. Setup fees are non-refundable once integration work has begun.

You retain ownership of all customer data, conversation history, and bookings generated through the service. Aggregated, anonymized usage data may be used to improve the platform.

Service is provided “as is.” Liability is limited to the most recent month of fees paid. We commit to same-day issue response for active accounts.

Full terms will be published ahead of general availability. For specific questions before then, contact jhuziy@smartsmb.ai.